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Privacy Policy

Last Updated: August 30, 2026

CogniPitch SDR is a product of Novexic Labs. This Privacy Policy applies to the CogniPitch SDR application and all related services provided and operated by Novexic Labs.

1. Information We Collect

We collect information you provide directly to us, including:

  • Account Data: Email address and authentication credentials (securely managed via encrypted databases).
  • Usage Data: Application settings, campaign configurations, and generated leads to provide the Service.
  • Payment Data: We do not store raw credit card details. All payment processing is securely handled by our payment processor (Merchant of Record).
  • Technical Data: IP addresses and browser configurations for rate limiting, security, and abuse prevention.

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service.
  • Process transactions and send related information.
  • Generate AI-driven sales copy using your specific inputs.
  • Monitor and prevent fraudulent activity or abuse of our API limits.

3. Third-Party Subprocessors

To provide our Service, we share limited data with trusted third-party infrastructure providers:

  • Encrypted Databases: For secure data hosting and user authentication.
  • Merchant of Record: For secure PCI-compliant payment processing.
  • AI Providers: Your campaign prompts and target profiles are sent to Large Language Model providers (e.g., Google) to generate the email sequences. We strictly opt-out of allowing these providers to use your private data to train their models.

4. Data Security & Retention

We implement commercially reasonable technical and organizational measures to protect your data. However, no security system is impenetrable. You use the Service at your own risk. We retain your data only for as long as your account is active or as needed to provide the Service and comply with legal obligations.

5. Your Rights

Depending on your location (e.g., GDPR, CCPA), you may have the right to request access to, deletion of, or correction of your personal data. To exercise these rights, please contact our support team. You may also delete your account and associated data directly through the application settings.

6. Contact Us

If you have any questions about this Privacy Policy, please contact our data protection officer at cognipitchsdrsupport@gmail.com.